Q: Are you a factory or trading company? How many people work in your company?
We are a factory and we have 45 workers until this year.
Q: What are your main products?
Portable power bank for mobile phone, wireless chargers, charging cables, USB flash drives, Bluetooth speakers and so on.
Q: Can you print my logo on the product? How will you print it?
Yes, we can print your logo on our product, printing methods: silkscreen printing, full color printing, UV printing, laser engraving and embossing. Printing method is different for different logo and the material of product casing, please send us your logo file in Ai or EPS or PDF file, then our designer will make artwork/sketch for your reference.
Q: Can you do customized products? What is the minimum order quantity?
Yes, we can make custom power bank, wireless charger and USB drive, MOQ is 100pcs per design!
Q: Could you provide some samples?
We will be happy to send you free dummy samples.
Q: How does your factory do regarding quality control?
All casings will be sorted before get in production line, batteries and USB memory chips will be full tested before assembling; Online inspection for the printings and package; Final inspection for the functions, defectives will be picked out.
Q: How can I get a quotation?
Please tell us your needs: which item, print logo or not, and quantity, we will quote you EX-work price and door to door shipping cost. Generally, your request for quotation will be replied within 8 hours.
Q: How many days do you need for my order production?
For regular models, it will takes 2-3 days for sample production, and 7-10 days for mass production after sample approval, for urgent orders, we prefer to make sure the goods quality first and try to push and finish mass production in 5-7 days; For customized models, we will need to see the exact design and quote the production time.
Q: What about your warranty?
We provide one year warranty for all of our products, if any defects, we will provide replacement or refund within the warranty period.